Privacy Policy

1. Introduction

AI for Coaches ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy complies with the General Data Protection Regulation (GDPR) and explains how we collect, use, and protect your information.

2. Information We Collect

We collect the following types of personal data:

• Identity Data: Name, email address
• Transaction Data: Payment information, purchase history
• Technical Data: IP address, browser type, device information
• Usage Data: How you interact with our website and products

3. How We Use Your Information

We use your personal data to:

• Process your purchase and deliver the Product
• Provide customer support
• Send important updates about your purchase
• Improve our products and services
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your data based on:

• Contract Performance: To fulfill our obligations when you purchase the Product
• Legal Obligation: To comply with tax and financial regulations
• Legitimate Interest: To improve our services and prevent fraud
• Consent: For marketing communications (where applicable)

5. Payment Processing

All payments are processed by Paddle, our payment processor. Paddle collects and processes your payment information according to their privacy policy. We do not store your credit card details on our servers. For more information, please visit Paddle's Privacy Policy.

6. Data Sharing

We do not sell your personal data. We may share your information with:

• Paddle: For payment processing
• Service Providers: Who help us deliver the Product (e.g., email delivery services)
• Legal Authorities: When required by law

7. Data Retention

We retain your personal data for as long as necessary to provide the Product and comply with legal obligations. Typically:

• Transaction records: 7 years (for tax purposes)
• Account information: Until you request deletion or the account is inactive for 3 years

8. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data (subject to legal retention requirements)
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Object: Object to certain types of processing
• Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at: aiforcoaches@gmail.com

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

11. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

12. Children's Privacy

Our Product is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Information

For questions about this Privacy Policy or to exercise your GDPR rights, please contact us at:

Email: aiforcoaches@gmail.com

Data Controller: Rami Salomaa

Location: Finland