Refund Policy
AI for Coaches is operated by Rami Salomaa, based in Finland.
Last Updated: October 14, 2025
14-Day Money-Back Guarantee
We stand behind the quality of our "AI Business Operating System for Coaches" and offer a 14-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 14 days of your purchase date.
Eligibility
To be eligible for a refund, you must:
- Request the refund within 14 days of your purchase date
- Provide a brief explanation of why the product didn't meet your needs
- Not have violated our Terms of Service (such as sharing or redistributing the content)
How to Request a Refund
To request a refund, please contact us at:
Email: aiforcoaches@gmail.com
Please include:
- Your full name
- Email address used for purchase
- Order/transaction number (if available)
- Brief reason for the refund request
Processing Time
Once we receive your refund request, we will:
- Review your request within 2 business days
- Send you a confirmation email once approved
- Process the refund through Paddle, our payment processor
- Refunds typically appear in your account within 5-10 business days, depending on your payment method and financial institution
Access Revocation
Upon approval of your refund request, your access to the Product will be immediately revoked. You must delete all downloaded materials and cease using any content from the Product.
Non-Refundable Situations
Refunds may be denied if:
- The request is made after 14 days from the purchase date
- There is evidence of content sharing, redistribution, or Terms of Service violations
- Multiple refund requests have been made from the same customer (abuse of refund policy)
- The purchase was made through an unauthorized third party
Digital Products Notice
As this is a digital product delivered immediately upon purchase, by completing your purchase you acknowledge that:
- You waive your right to the standard 14-day cooling-off period under the EU Consumer Rights Directive
- However, we voluntarily provide a 14-day money-back guarantee as outlined above
Payment Processing
All refunds are processed through Paddle, our payment processor. Refunds will be issued to the original payment method used for the purchase. Paddle may charge processing fees, which are non-refundable.
Questions
If you have any questions about our refund policy, please contact us at:
Email: aiforcoaches@gmail.com